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Shop Privacy Policy

1. INTRODUCTION is committed to protecting the privacy of its users. We will use our best efforts to ensure that the information you submit to us is used only for the purposes set out in this policy. The Data Protection Act 1998 requires us to ensure that any data you provide to us is processed fairly and lawfully. is the data controller in relation to any data you submit to You can contact at Please mark all correspondence for the attention of the Data Protection Officer.


You may provide us with information such as your address, telephone number or e-mail address. We will hold this information and may use it in order to tell you about changes to our website or to send you our newsletter, if you have requested it. We may also use this information to contact you about your use of our website or services.

We may use the information you provide to make you aware of any of our products or services which may be of interest to you or events or courses which we run. If you do not wish to receive this information, please e-mail

Occasionally, we may use the information to tell you about products or services available from third parties which we think may be of particular interest to you. If you do not wish to receive this information, please e-mail

We gather information about all of our users, including details of the areas of our website that users visit most frequently and the services that users access the most. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for our users. We may share statistical information which does not identify individuals with our partners, but only in the aggregate, to help them to understand how users use the website.


Unless we believe the law requires it, we will not pass your details to any outside parties unless you have given your express consent to our doing so.

If you complete one of our standard resignation letters we will ask you to complete some further information in relation to your current job. You are under no obligation to provide us with this information. We will not pass on this information onto any third party unless you have given your consent to our doing so. If you do give your consent, we may pass details of your current or previous position and any additional information you have provided to us to job seekers. We will ask you to indicate when you are happy for us to disclose this information and will never pass it on before that time. We will never disclose your name or other personal details to any third party. Similar warranties apply if you tell us about a position that someone else may have recently resigned from or vacated.

It is possible that we may pass some information in relation to your current position (or that of another position reported by you) to job seekers based outside the European Union. Some of these countries (for example, the United States) may not have an equivalent level of protection of your personal data as the UK. By permitting us to release information you have provided to us you are consenting to our passing information to job seekers and recruiters based outside the EU. We will never disclose your name or other personal details to any third party.

You should be aware that information posted by you in our discussion forum and / or blog may be accessed by all our website users. We are not responsible for the use by any of our users of information posted by you in the discussion forum / blog and you should be careful not to post any information which you do not want to be available to all users of the site.


When you first visit the Website, we may send you a cookie. A cookie is a small file that is placed on your computer's hard disk for record-keeping purposes. It helps us to recognise you when you visit the Website and makes use of the Website easier and quicker for you. We may also use cookies for the compilation of certain statistics relating to the use of a service which does not identify you personally. Such information may include the number of visits, average time spent and other statistics relating to that service. Where we do compile such statistics, we may share this information with our clients and partners, but only in the aggregate, to help them to understand how users use areas on the website. These statistics will not include any information which could identify you.

If you do not wish to accept cookies please e-mail If you exercise this option and have not signed up for any of our services we will need to send you one cookie in order to recognise you next time you visit so that we do not inadvertently send you more cookies.


We will take all reasonable measures to ensure that data we hold about you is secure and will inform you as soon as possible if any breach of security results in any unauthorised person accessing your data.


If we decide to change our privacy policy, we will post those changes here and e-mail you to let you know the policy has changed so that you will always know what information we gather, how we may use that information, and whether we will disclose it to anyone.

If you would like more information regarding the processing of your personal data or if you object to the use of your data in any of the ways mentioned here or you object to us contacting you by any of the methods referred to above, then please contact the Data Protection Officer at, 10-14 Accommodation Road, London, NW11 8ED or e-mail .